Contentools recently redesigned their website and I was invited to tear it up!!
If you haven’t heard of Contentools, it is a platform for managing content marketing. It’s pretty nice, you can collaborate, track ideas, write, publish and share- just about everything you’d need to do.
Definitely take a look if you haven’t already. P.S.- I’m not being paid to write this.
Alright, let’s jump in. The website.
Home Above the Fold
I realize there is a lot of debate about the importance of having elements of your homepage above the fold. I’m working on an article about this right now. Subscribe on the right to get that article when it’s published this week.
You’ll see this as the homepage full-width. Immediately I liked the background image and the modern feel. It reminds me of Wrike’s homepage, it’s immersive yet focuses on what is important.
“Finally, a content marketing platform” but then I realized the letters were moving and I had to pay attention or I was going to miss something.
The end of the phrase “Finally a content marketing platform” keeps changing.
Some of the end phrases are decent, all of them present different aspects of the software. This is a clever way to grab attention but it’s distracting and moves quickly, which could be intimidating to visitors.
One well chosen end phrase would be more effective, but I would encourage Contentools to test this.
Here are the 5 end phrases they use:
- …that tracks what’s due and what’s done
- …to manage all of your content in one place
- …to plan and schedule any type of content
- …with custom workflow, tasks and deadlines
- …that publishes all of your content
My suggestion for the headline (type it out slowly to attract attention, but leave it after it’s filled in): Finally, a platform that makes content marketing easier for your team.
Is a place where they could have put a sub-headline. This is a powerful place to further convince someone that your SaaS product is the right solution for them, so I mark it as a missed opportunity.
Jeremy Smith of Jeremey Said has a post where he discusses the importance of subheads. Here is a quote from that post:
The subheadline should advance the information provided in the headline. You don’t have a whole lot of room in the headline to explain things. That’s what the subheadline is for.
Enter your email- My first thought is “why?” so far you’ve told me nothing about why I should enter my email, not even that it’ll start my free trial, or am I subscribing to a newsletter? (this is where the sub-headline will help).
5- Free Trial CTA
A call to action needs to instruct the reader to take action, this phrase does not, it simply says “Free Trial” this is an opportunity to say “Start Your Free Trial”
Here is a great post about writing your calls to action from HubSpot.
Software, Pricing, Login. The “Software” title in navigation doesn’t tell me anything about what I’m about to look at, this should be changed. I suggest changing it to “Learn More”.
Pricing is a great placement in navigation, perfect for visitors. Login is great, I suggest adding “Support”, as well.
7- Free Trial CTA in Navigation
Again, this is not a call to action, expand on this. “Start Your 14 Day Free Trial Now” is a CTA. Test it.
I prefer to see social proof above the fold because it gives the visitor an idea of how popular the product is, and who might be using it. Contentools social proof is not above the fold, and I’m not sure how convincing it would be.
When choosing social proof I think it’s important to ask yourself; who would be a persuasive influencer for my visitor? While I am familiar with Zendesk, I’d be more excited to see HubSpot as a user than the other companies listed.
Here is an article by Kissmetrics on targeting influencers for your product- https://blog.kissmetrics.com/guide-to-influencer-targeting/
While the social proof isn’t above the fold for me, it may be for some. We’ve got to test these things when designing them to see that the majority of people will see sites as intended. Use this tool to test your site- Where is the Fold?
Homepage Interaction Sections
The next portion of the site gives users a place to self identify what their needs are:
Select the green or grey side and the content below changes. I like the interaction here, it gets people more committed to the page.
I might change these to; Help me MANAGE my content campaigns OR Help me SCALE my content campaigns.
There are enough mentions of content marketing throughout the homepage, changing it up a bit makes it seem more realistic for SEO purposes.
Manage Content Selection
Under the “I need to MANAGE…” option here are the sections listed:
With these sections the biggest issue I see is copy.
The entire page tells what the company wants to tell people about their product, not what the potential user needs to hear to make a purchase.
This section needs to be rewritten.
Title: ‘Customize The Platform To Your Needs’
The hours spent designing and refining your content organization sounds intimidating to potential users, I would remove this statement.
Description: You’ll have complete power over the platform, from adding roles, to content types, you are in control.
CTA (Call To Action): See How Our Platform Works For You (doesn’t this sound much more enticing?).
Description: Put publishing and distribution on autopilot. Schedule everything ahead of time, and it’ll be done automatically.
As this section currently stands, I don’t understand how notifications and reminders is relevant to automating content production, I would remove this bit.
CTA: See How We Save You Time (link to features that specifically save time).
Description: With everyone on the same page, you’ll save hours emailing, chatting in Slack, and organizing the pieces to your content puzzle. With that extra time, you’ll be able to write more great content.
Call To Action: See How We Help With Content Planning
Description: Stop trying to use spreadsheets, docs and other project management tools to stay up to date with your content campaigns. Do it all in Contentools.
Call To Action: Say Goodbye to Spreadsheets
I would change the CTAs in these sections to point directly to the features they relate to most. These links are in the footer of the site.
This last bit (above) needs a headline. I would suggest Embrace the Benefits of Contentools–
Customizable Platform, Centralized Access, Easy Monitoring then write the descriptions for the visitors’ point of view.
I wouldn’t normally make recommendations on these pages but as I navigated the site I noticed these pages are very short, and offer little value. There is huge potential here to turn these pages into effective sales content. A copywriter should restructure these pages for maximum results.
A video is usually a great way to intro your product, but I’m concerned with this video because, the video itself is too big for the graphics (text looks fuzzy) and the music is unrelated, when you could easily be explaining the BENEFITS of the product along with each image shown.
This is actually my favorite part of the homepage- real people giving real reasons on why they love the product.
I would try to implement this much higher on the page, even above the fold if it’s possible (for this design). These are wonderfully chosen testimonials.
I would change What Our Customers Are Saying to Why Our Customers Love Us
End of Page CTAs
I would make a lot of changes to this last section, mostly copywise. For instance:
- Look No Further, change this to Stop Searching For A Content Marketing Platform Today.
- Underneath that I would add a sub-headline saying; Start Using Contentools Now
And of course, we need to fix these CTAs-
- Free Trial should change to; Start Your Free Trial
- Get A Demo should change to; Schedule A Demo
Summary of Contentools Homepage
Contentools comes highly recommended to me from others I know in the content marketing industry.
But, the homepage, and site undersell the benefits to the users because the copy is written to tell people what the company wants people to hear, not what people need to hear to develop interest in the product.
The weak copy should be fixed by a copywriter who has expertise in SaaS marketing.
The suggestions I made here may not be as effective as something an expert would come up with, however I do believe my suggestions would be more effective than what is currently on the site, and I could spend more time on the copy to make strong suggestions.
You’ll notice I didn’t analyze the other option for the Interaction Section, this is because I believe I made my point about the copy needing help, and it would have added a great deal of time to my analysis.
Know of another #SaaS product homepage I should analyze? Let me know on Twitter @marygreenim