I first got into community management from social media. There is a bit of overlap but there are distinctions, too. I thought it might help …
I’m often asked what I do and most people don’t know what a Community Manager is or what they do. The closest I can come …
After building at least a handful of communities from nothing, and consulting on several others, this is the approach I take to starting a community. …
Have discussion and content ideas to choose from by putting together your content calendar. Since a community uses endless amounts of content, you’ll need this.
People will always be coming and going in online communities. Here are the most common reasons for churn and how to fix them.
Community growth can be achieved by using tried and true methods. Use these strategies to grow significantly over time.
What does it take to moderate large online communities? It takes policy, communication, decisive action, and more. See how it’s done here.
Facebook can make it difficult to run a community on their site, they limit exposure, don’t share data, and prevent engagement. This post will help you overcome these drawbacks and help you run a successful startup community.
There are a lot of community types so when you are thinking about starting one, see what benefits you can expect.
There is a lot to keep in mind when managing and holding live community events. Use this list and checklist to help you manage events for your members.
Slack is used by thousands of communities, but there are steps you need to follow to make sure you don’t lose members.