Your customers are every where today. They are social media, in email lists, commenting on your blog posts, review sites, and everywhere else the internet is. These fans, your buyers, are your community, and the vast benefit of having them is why you need a community manager.
When you have to hit engagement targets for any reason, these fun topics should help.
Having a community can be a major plus for a company. But, to make it a successful effort for your company you’ll have to reach certain business goals. These goals can be quite varied and are based on the type of community and the business itself.
When you’ve built your community on Facebook, it takes a lot of planning to make the move to a more versatile platform. Here are plans I’ve used with Forbes communities and others to make the transition smoothly.
Whether you’ve started a community and it’s been abandoned or activity is extremely low, this post should help. Low activity happens in a lot of communities and there are many reasons why this happens. But it all comes down to members not having a reason to come back or contribute.
Do you have a large email list? If so, that’s where your community lives and it’s time to start thinking of them as the community they are. They are not simply people waiting to hear whatever content you push to them, they are your fans, your customers, and the foundation for your business.