My Posts

Articles about my experience in digital marketing, community, and customer success. 

Community Management

Is Your Community Quiet? Reactivate Members

Is Your Community Quiet? Reactivate Members

Whether you’ve started a community and it’s been abandoned or activity is extremely low, this post should help. Low activity happens in a lot of communities and there are many reasons why this happens. But it all comes down to members not having a reason to come back or contribute.

10 Tips for Building & Managing Your Facebook Community

10 Tips for Building & Managing Your Facebook Community

10 Tips for Building & Managing Your Facebook CommunityENGAGEMENTIt's super easy to start your own Facebook group and since it is THE place to be online, why not? But once it's started, how do you keep it active, keep people from leaving, and grow it for your...

Growth & Marketing

9 Reasons I Won’t Buy Your SaaS Tool

9 Reasons I Won’t Buy Your SaaS Tool

9 Reasons I Won’t Buy Your SaaS ToolSAAS I am a tool addict, I want to play with every SaaS tool out there and I try as many as possible (seriously, I’ll demo anything).   I inspect the features, see what is possible, look for use cases and check out integration...

How We Grew Inbound.org to 154k Members

How We Grew Inbound.org to 154k Members

I wrote this post for AutopilotHQ an email marketing SaaS company.  Please check it out here: https://www.autopilothq.com/blog/grow-your-online-community/  1. Curate Good Content 2. Host Events with Industry Influencers 3. Show Off Your Best Content 4. Mention...

Improve Churn – 8 Ways to Over Deliver On User Expectations

Improve Churn – 8 Ways to Over Deliver On User Expectations

Improve Churn - 8 Ways to Over Deliver On User ExpectationsSAAS Over the years I've analyzed hundreds of tools to see how they will help businesses. From this experience, I've developed a sense of what B2B buyers need to be successful with a product. I hope you'll see...

Get In Touch

Ready to Chat?