Keep customer advocates engaged between requests
As you know, keeping customers engaged with your programs between requests can be difficult, especially...
Nurturing customers into advocates in your community
What I love about including community in a customer marketing and advocacy strategy is how...
Guide to Slack Customer & Advocacy Communities
Slack has become a go-to platform for B2B communities. It isn’t perfect, but it’s free...
Identifying probable advocates
As a Customer Marketer, I really want to find users who will share their successes....