Keep customer advocates engaged between requests
As you know, keeping customers engaged with your programs between requests can be difficult, especially...
Guide to Slack Customer & Advocacy Communities
Slack has become a go-to platform for B2B communities. It isn’t perfect, but it’s free...
Building A Community – Your Founding Members
When building a community, I start with people who are big fans of the company/product,...
Why Building and Scaling a Community are Very Similar
I have a similar approach to starting or scaling a community. In both situations you...
58 Questions To Ask Before Starting A Community
Before you jump into building a community take some time to consider these important questions and how they will affect your plans.